Contact

Contact Chronic Store

Have Questions? Feel free to reach out.

Vancouver, British Columbia, Canada

1 (855) 790-7645

contact@chronicstore.ca

Mon-Fri 9:00am - 5:00pm

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My payment was accepted, but my order is still on hold!

Please reach out to us if you believe there is a problem with your payment or order status. Our dedicated support team will look into your order.

Do you ship outside of Canada?

Unfortunately we are unable to ship outside of Canada at this time.

What payment methods do you accept?

Paying for your order is easy via Interac E-Transfer. You will receive payment details after placing your order.

You can learn more about Interac E-Transfer here:

TD Bank
CIBC
Scotia Bank
Royal Bank

How long does shipping take?

Shipping times vary based on the shipping option you choose at checkout. We offer both Canada Post and UPS to ensure your packages arrive as quickly as you need them!

Something is wrong with my order!

Sorry to hear that your order was not as expected. Please reach out to our Customer Service team. We are happy to help fix the problem.

Where is my order?

We strive to ship all orders the same day they are placed. Unless otherwise stated your order will ship within 1 business day.